CRM Manager

We’re looking for a hands-on CRM Manager who enjoys building and optimizing customer communication across international markets.

You’ll manage CRM campaigns end-to-end in a lean, fast-moving environment where ownership and execution matter.

What you’ll do

• Build and optimize CRM campaigns across email, push, in-app, SMS, and other channels

• Manage lifecycle communication and automation journeys

• Work hands-on in CRM and marketing automation platforms

• Create segmentation, personalization, and A/B testing initiatives

• Monitor campaign performance and identify optimization opportunities

• Build and optimize automated customer journeys across CRM channels

• Collaborate with Product, Marketing, Commercial, Data, and Compliance teams

• Support product launches and commercial initiatives from a CRM perspective

Why join us

• High ownership and direct impact on customer experience and business growth

• Opportunity to shape CRM activities across international markets

• Fast-moving Fintech environment

• Hybrid work model with offices in Prague Karlín

• 5 weeks of vacation + 5 relax days

• MultiSport card contribution and healthcare support

• Daily office refreshments, fruit, great coffee, and chai latte

• Informal and friendly environment, great people, and a few office dogs

• Regular team events and company activities

• 4-6 years of CRM or lifecycle marketing experience

• Strong hands-on experience with CRM and automation tools

• Experience with CRM and marketing automation platforms (Bloomreach experience is a strong advantage)

• Experience managing CRM campaigns independently end-to-end

• Understanding of customer segmentation and lifecycle communication

• Analytical mindset with attention to detail

• Experience with A/B testing and campaign optimization

• Ability to work independently and manage priorities in a fast-paced environment

• Very good English communication skills

If this sounds like your kind of role, we’d love to hear from you.