Payment Specialist

We are seeking an independent person who, as a Payment Specialist, will be responsible for payment processes and the dispatch of payment cards to customers in Poland.

Your future challenges:

• Matching payments that the system can not match itself.

• Sending payment cards to customers.

• Occasionally assisting colleagues who process customer requests.

What Twisto can offer:

• Independent position in an international team.

• Flexible working arrangements, including the possibility of hybrid work.

• 30 days of paid annual leave + 4 additional days off for administrative matters (34 days in total per year).

• Cash equivalent in connection with hybrid work, lunch card.

• Informal and pleasant atmosphere - we all know each other, we do not fancy formalities, we are open, agile & dynamic team.

• Promoting a healthy lifestyle - we offer MultiSport card, health care, team events, additional paid days off.

• Min. 6 months of experience in payment processing, finance operations, customer service, or data administration.

• Hands-on experience working with financial systems, payment platforms.

• Skilled in entering and matching payments quickly and with a high level of accuracy.

• Knowledge of financial products (consumer credit).

• Providing high quality customer service with minimal need for supervision.

• Collaborate effectively as part of a team to achieve shared goals and maintain service standards.

• Diligence and reliability in handling sensitive data.

• Good problem solving skills.

• Maintains accuracy and attention to detail in data entry and documentation tasks.

• Comfortably work with numerical data

• Good command of spoken and written English (min. B1) and Polish (min. C1 level).

• Knowledge of MS Office, Google applications.

If you are interested in this role, please send us your application and CV in English.